LetsConnect’s service offering includes digital dialogue and interaction components (widgets) for your C-commerce strategy. LetsConnect can be used independently on any website or online store platform. When combined with VEGA, it opens up entirely new possibilities for precisely targeting customers.
Effective implementation options for your c-commerce strategy:
Automate customer interactions with intelligent agents. Sales support, customer service, or consulting—all with a single widget.
✓ Sales Support
✓ 24/7 Customer Service
✓ Advisory & Consulting
Connect visitors to your online store who are interested in making a purchase—based on their context—with advisors at your call center. You can also use this feature, for example, to pre-qualify customers for in-person consultations.
✓ Ad hoc live connection to specialists
✓ Combination of AI and human consultation
✓ A positive experience for both buyers and sellers
Link LetsConnect with your existing tools and services.
Automate workflows through integration with Zapier. Connect LetsConnect with thousands of apps and quickly and easily create seamless automations without custom coding.
✓ ✓ Seamless API integration
✓ ✓ Thousands of predefined integrations
✓ ✓ Workflows without coding
Read real-world examples of how companies are successfully implementing conversational commerce
A B2B SaaS company was able to improve its lead qualification by 40% through conversational commerce and shorten sales cycles.
An e-commerce platform implemented AI agents, reducing support tickets by 60% and improving customer satisfaction by 35%.
A consulting firm used GPT.Connect to provide personalized recommendations and was able to increase its service capacity by 50%.
Leading companies trust and benefit from LetsConnect and VEGA:
Start using LetsConnect Services today and discoverthe power of conversational commerce.
No credit card required! 30-day free trial for all widgets: digital AI agents, human-driven agents, and more.
Transparent pricing for every business. VEGA is not a requirement.
LetsConnect’s highly customizable tools can be perfectly adapted to a wide variety of c-commerce use cases. The underlying principle is that initiating a dialogue with online store visitors significantly increases the conversion rate.
Structured and scalable interactions throughout the entire customer journey deliver lasting success; these can be implemented and customized with remarkable ease and speed using LetsConnect’s components.
In combination with VEGA—an AI-based tool for behavioral analytics—targeted interactions can be triggered based on visitors’ current behavior. This increases the accuracy of promotions offered many times over. Even hesitant prospects are thus converted into buyers.
With the help of LetsConnect, however, other implementations of C-Commerce solutions can also be realized. VEGA is not a prerequisite for using LetsConnect services.
Sales Agent (Verkaufsberater)
• Product advice
• Lead qualification
• Conversation optimization
• Upselling/Cross-Selling
Support Agent
• Structured responses to recurring questions
• Knowledge base integration
• Ticket preparation
Advisory Agent
• Consultation-oriented dialogs
• Configuration processes
• Decision support
These digital agents provide optimal support for your C-commerce strategy. They can be operated either fully automated or in a hybrid mode.
Hybrid C-Commerce models featuring:
• Live handoff to human agents
• Escalation logic
• Collaborative dialogs between humans and AI
• Integration with CRM or service deck systems
This creates a scalable combination of:
• Automation
• Human expertise
• Personalized advice
App-Integration via Zapier
With Zapier, you can easily connect LetsConnect to over 5,000 popular apps. This allows you to automate many processes, enhancing your customers’ shopping experience and streamlining your internal workflows.
• Integration with preferred meeting platforms
• Synchronization with Google or Outlook calendars
• CRM Integration
• Direct connectivity to:
o HubSpot
o Salesforce
o Shopify
o WooCommerce
o Zendesk
o Microsoft Office
o Outlook
o SharePoint
o Dynamics
o Teams
o Zoom
o Google
Calender, Drive
o GMAIL
o Oracle
o WordPress
o Jira SW Cloud
o Perplexity
o ChatGPT
o Notion
o Calendly
o Trello
o Slack
o WhatsApp
o Instagram
o u.v.a.m.